Conditions of Sale

1. General

By placing an order through our website, you agree to the following terms and conditions. These terms govern all sales made on our platform.

2. Orders & Payments

• All orders are subject to availability.
• Prices displayed on our website are in Euros and include/exclude applicable taxes.
• We accept payments via [payment methods]. Orders will only be processed once payment has been received.

3. Shipping & Delivery

• Estimated Delivery Times:
  • Standard Shipping: 5 business days
  • Express Shipping: Next business days
  • International Shipping: 10-15 business days
    (Please note that delivery times are approximate and may vary due to external factors such as customs or carrier delays.)
• Shipping Costs:
  • Domestic Orders: “Free on orders over €100.00”
  • International Orders: “Calculated at checkout”
• Customers are responsible for providing accurate shipping details. We are not liable for delays or lost packages due to incorrect addresses.

4. Returns & Refunds

• If you are not satisfied with your purchase, you may return it within 3 days of delivery.
• Returned items must be unused, in original packaging, and accompanied by proof of purchase.
• Refunds will be processed within 28 days after receiving the returned item. Shipping costs are non-refundable.

5. Cancellations & Modifications

• Orders can be cancelled or modified within 12 hours of purchase. After this period, the order will be processed and cannot be changed.

6. Liability & Disclaimer

• We are not responsible for delays caused by external factors, including customs, courier issues, or unforeseen events.
• Product descriptions and images are for reference only. Slight variations may occur.

7. Contact Us

For any inquiries or issues, please contact our customer service team at hello@vddistro.com